Frank Ferrara is Executive Vice President of Customer Satisfaction for Hyundai Motor America. He is responsible for all service and parts activities for Hyundai Motor America, including customer satisfaction activities for the dealer network. Prior to joining Hyundai in 1986, Ferrara was the marketing manager for ASC, Inc. in Los Angeles and held a variety of automotive positions at companies including Toyota Motor Sales, Mid-States International, and Kubota Tractor.

Ferrara earned his Bachelor of Science degree in business management at Long Island University in Brooklyn, New York. He graduated Magna Cum Laude and is a member of the Business Administration Honor Society